OUR TERMS & CONDITIONS:

All goods with the exception of development cams & programmable cards (Dragon, XCAM, Matrix, Reality) carry a 12 months warranty if a product fails within the first 3 months we will replace it for a new item after 3 months it will be sent to the supplier for a free repair

Cams and programmable cards are not subject to a standard warranty due to the fact they are for experimenting and the many damaging files which can destroy these products however we will attempt to repair these items free of charge

Any goods returned with no faults found carry a standard administration fee of 20%

Goods ordered over the internet can only be sent to the registered billing address and will be subject to address verification

Visa electron cards can't  be used for mail order and must be presented in store

American Express and Diners are not accepted for mail order but may be presented in-store

 

Adult Cards

Please be aware Spectrum have no control regarding broadcasting of hardcore porn channels and are unable to offer refunds in the case of channels that stop broadcasting however in most cases it may mean the customer may need to upgrade their card we will of course provide every assistance

 

please also be aware if you order a product that is offered with free post and packing and you wish to return that product for a refund you will also be liable for the shipping charge if you return a faulty item and decline a replacement this condition also applies